Filipino employees say AI cuts their stress, but they fear it may dull their thinking

More than three-quarters of Filipino employees now turn to artificial intelligence during the workday, and a growing number of them are asking what that habit is doing to their own reasoning.

The figure — 78% across 13 industries — comes from Sprout Solutions, a software-as-a-service firm that interviewed 3,516 Filipino employees between May 8 and 29, 2026. Its researchers found that the technology has settled into routines far beyond simple task automation.

Communication and interaction accounted for the largest share of use at 27%, followed by information processing at 23%. Thinking and decision-making drew 16%, while computer and digital work took up 12%.

That decision-making figure is the one Sprout Solutions singled out. The company argued that when employees hand judgment calls to AI, the tool has moved past the role of assistant and into something closer to mental offloading.

“Employees who prefer to use AI when making decisions at work report lower levels of stress because of their AI use. This suggests that AI may be doing more than speeding up decisions; rather, it may be reducing the cognitive pressure employees feel when making them,” the study said.

Lighter cognitive load may in fact be the technology’s biggest workplace effect, according to the firm. Regular users also reported shorter overtime hours, reduced stress and stronger recognition from employers.

“Higher AI-driven output is also associated with feeling more recognized at work, suggesting both performance and employee experience benefit,” the study said.

Still, the same respondents flagged a worry that runs against those gains: that leaning on AI too heavily could dull the very skills it is meant to support.

“Employees want AI to enhance, not erode, their thinking abilities,” the study said.

Fears of losing work outright appear muted. Sprout Solutions reported that employees continue to feel secure in their positions even as adoption spreads.

Broader labor data suggests the exposure is real but uneven. A February report from the International Labour Organization counted roughly 12.7 million Philippine workers exposed to generative AI, more than any other ASEAN country, with 3.6% of jobs falling into the high-exposure category where displacement becomes a risk.

The ILO framed the outcome as a reshaping rather than an elimination of roles. “Rather than outright automation, the most significant impact of GenAI on the Philippine labour market is likely to be the transformation of jobs, potential gains in productivity and enhanced employment quality,” the ILO research brief said.