Flight comparison platform Skyscanner has integrated its search functionality directly into ChatGPT, allowing users in the Middle East to look up flights through natural conversation rather than traditional form-based search.
The tool is available through the ChatGPT App Store. Once installed, travellers can query the Skyscanner app using plain language — prompts such as “@skyscanner find me the cheapest flight to New York in December” return live flight results displayed visually within the chat interface. Users can then refine searches by adjusting travel dates or departure airports through follow-up messages.
The company says the integration preserves the pricing data and comparison logic that its platform is known for, delivering it through a conversational format. Skyscanner reports that around 160 million travellers use its app each month.
Chief AI Officer Piero Sierra, who oversees the company’s AI strategy, said the launch extends what the platform has been building toward. “We’ve been at the forefront of cutting-edge flight search, ensuring that travellers have all the right tools to reduce friction and give them more confidence to find the right flight for them. Travellers in the Middle East can now access the Skyscanner app in ChatGPT to search for the best options and flight prices for their trip.”
Beyond ChatGPT, Skyscanner has deployed AI across other parts of its own platform. Conversational chatbots now handle car hire and hotel searches on the site, while a separate tool called Football Flight Finder targets fans planning travel around the 2026 World Cup — tracking fare changes as match fixtures are confirmed and simplifying multi-destination itineraries.
Sierra outlined the company’s longer-term direction: “We’ll continue evolving travel search beyond form-fills toward dynamic, answer-led experiences. We’ll scale natural language search with explainability, and expand agentic scenarios only where trust and economics work. Success in AI will be defined by better decisions and earned traveller trust.”
