Dubai’s Roads and Transport Authority has widened access to its e-scooter riding permit service, allowing residents to apply through official mobile platforms in addition to its existing web portal.
The digital permit can now be processed using the RTA Dubai application and the Dubai Now application, removing the need for in-person visits to service centres. The authority said the expansion aligns with its broader push to digitise public services and simplify access for users across the city.
To qualify, applicants must complete an online theoretical assessment that focuses on traffic rules, safety obligations, and proper riding practices specific to e-scooters. Those who pass the test are cleared to use e-scooters in locations approved by the authority, after which the permit is issued electronically through RTA’s smart systems.
The initiative is part of wider measures aimed at organising e-scooter movement, raising road safety awareness, and protecting all road users. While the service has been extended to mobile applications, the permit application remains accessible through the RTA’s official website, giving users multiple digital options.
RTA has reiterated that riders who are not covered by exemption rules must secure a valid permit before operating e-scooters in authorised zones and must comply with all regulations and instructions in force.
Applicants can obtain the permit by logging into the RTA website, RTA Dubai app, or Dubai Now app, selecting the “E-Scooter Riding Permit” service, reviewing the required safety materials, completing the electronic test, and receiving the digital permit via email and text message.
The permit is available to individuals aged 17 and above, while holders of valid UAE or international driving licences are exempt from the requirement. E-scooter use is restricted to designated tracks and approved areas such as Downtown Dubai, Jumeirah, and Palm Jumeirah, with prohibited zones including Saih Al Salam, Al Qudra, and Al Meydan. Penalties apply for violations such as riding without a permit, using e-scooters outside authorised areas, or failing to wear a helmet.
