The Overseas Workers Welfare Administration (OWWA) has raised alarm over a growing number of reports involving fixers and individuals—including social media accounts—who exploit its free services meant for distressed Overseas Filipino Workers (OFWs).
In a recent advisory posted on its official Facebook page, the agency reiterated that OWWA services are completely free, including repatriation assistance and reintegration support under programs like Balik Pinas, Balik Hanapbuhay.
“These fixers are taking advantage of the vulnerability of our distressed OFWs,” the agency warned. “Many are lured into paying fees for services that OWWA already offers without cost.”
The agency emphasized that charging OFWs in exchange for facilitating OWWA transactions is a clear violation of the law. Whether done in person or through digital platforms such as Facebook, group chats, or other social media channels, such acts are punishable offenses under multiple laws:
Republic Act 11032 (Anti-Fixer Law)
Estafa under the Revised Penal Code
Cybercrime Prevention Act of 2012 (RA 10175), which carries heavier penalties for online violations
OWWA urged the public to stay vigilant and immediately report any individual or group requesting payments for services such as assistance in going home or claiming benefits.
“Huwag kayong magpaloko! Those who engage in these illegal activities will be arrested and charged,” the statement stressed.
To report abuse or suspicious activity, OWWA provided the following contact channels:
Email: kalingadesk@owwa.gov.ph (Subject: ATTENTION: ADMIN PY)
Hotline: 1348 (within the Philippines)
Mobile: (+63) 0956 317 7813
Complainants are encouraged to submit supporting evidence, including screenshots, messages, or receipts, to help authorities take swift action.
