The Department of Information and Communications Technology (DICT) is expanding its eGovPH super app to offer more integrated public services, including features tailored for overseas Filipino workers (OFWs) and students.
As part of the latest update, Filipinos will soon be able to request and access electronic versions of their diplomas and academic transcripts directly through the app. This development is being carried out in collaboration with the Commission on Higher Education (CHED), according to DICT Undersecretary David Almirol Jr.
“Makikita mo na po iyong eDiploma mo, makikita mo na rin po iyong transcript of record para wala na pong Recto University fake diplomas,” Almirol said in a live interview with PTV4’s Bagong Pilipinas Ngayon on May 21.
TESDA scholars will also benefit from the app’s financial aid system. Instead of lining up in government offices, they can now receive assistance through the app while at home.
For OFWs, the DICT is developing a more comprehensive digital hub. Existing features will be enhanced to allow users abroad to apply for essential services like passports and PRC licenses, without the need to return to the Philippines. “Hindi na kinakailangang umuwi ng Pilipinas para lang magkaroon ng government transactions,” Almirol emphasized.
The department is also working with the Department of Labor and Employment (DOLE) to integrate job-matching services, making it easier for users to access employment opportunities.
In addition to convenience, the eGovPH super app aims to enhance safety and accountability. A built-in citizen reporting tool will allow users to file complaints or report incidents—ranging from consumer issues to crimes. These reports will be routed to the appropriate authorities, including the Philippine Commission on Women and the Philippine National Police.
To ensure transparency, the app will feature a dashboard that shows how quickly each government agency responds to public concerns.
With all these innovations, Almirol said the app is transforming citizen engagement: “So, people now are protecting people.”
