Dubai’s Roads and Transport Authority (RTA) announced on Friday that applicants for driving licenses can now book and reschedule their driving test appointments via WhatsApp. This service is integrated into RTA’s innovative Mahboub Chatbot, accessible at the number 0588009090.
Mira Ahmed Al Sheikh, Director of the Smart Services Department at RTA’s Corporate Technical Support Services Sector, highlighted the convenience of this new system. She noted that users’ phone numbers and registered information are pre-authenticated, eliminating the need for the official application or RTA website visits.
Furthermore, the service is not only bilingual, offering both Arabic and English, but also interactive. Applicants can seamlessly schedule their driving test appointments and process the necessary service fees through this pre-authenticated system.