Success is not solely about talent; it is about perseverance, learning, and continuously pushing forward. This philosophy perfectly encapsulates the journey of Anthony Gacis, a Filipino professional who has spent nearly three decades honing his skills in the restaurant industry. Currently the Group Training Manager for UAE restaurant operations at SFC Group of Companies, Anthony has dedicated his life to developing others while continuously evolving in his own career.
Born in a small town in Bicol, Philippines, Anthony’s journey is one of resilience. He excelled academically at a young age, earning first honors in grade school. His family’s frequent relocations never deterred his ambition; instead, they instilled in him the adaptability and drive that would later define his success. “Every moment is a learning moment,” he shares with The Global Filipino Magazine, highlighting one of the three guiding principles that have shaped his life and career.
A career forged through hard work and dedication
Anthony’s entry into the restaurant industry began while he was still in college. Studying at Jose Rizal College (now Jose Rizal University), he worked at renowned food establishments such as Magnolia Flavor House, Chef Express, and Jollibee. “Jollibee was my foundation in the restaurant industry,” he recalls. Taking on responsibilities in dining and counter sections, he developed his leadership and training skills early on.
After graduation, he advanced into supervisory and management roles at major food chains like Chowking and TGI Friday’s. It was at TGI Friday’s where he found himself immersed in a rigorous training program that groomed him for global leadership. His first overseas job came in 1996 when he moved to Dubai as a server at TGI Friday’s Crowne Plaza, the first Middle Eastern branch of the brand. From there, he quickly climbed the ranks, becoming an International Trainer and opening several branches across the region.
His next chapter took him to Kuwait, where he transitioned to Ruby Tuesday, taking on roles from Front of House Supervisor to Training General Manager. Throughout his 13 years in Kuwait, he not only enhanced his expertise but also developed training programs that benefited restaurant employees across the Middle East. “I’ve had the privilege of training in 10 different countries, working with 15 nationalities, and growing alongside the best in the industry,” he reflects.
Making a lasting impact in the UAE
In 2016, Anthony returned to the UAE to join SFC Group, overseeing training across its diverse restaurant concepts, including India Palace, SFC Plus, Golden Dragon, and Sthan. “I moved back to enhance my career in multi-restaurant training and establish a corporate presence in the UAE,” he explains. His role now involves assessing skills, improving performance, and fostering talent across multiple locations in Dubai, Abu Dhabi, Sharjah, Ajman, and Ras Al Khaimah.
Among his numerous achievements, some highlights include receiving the A-Trainer Pin from TGIF’s Worldwide Recognition Program, being awarded Manager of the Year in 2007, and earning SFC Corporate Department Manager of the Year in 2018. He was also instrumental in helping SFC Group win major industry awards, such as the Dubai Service Excellence and Sheikh Khalifa Excellence Awards. “When you develop people, you’re not just building a workforce; you’re transforming lives,” he emphasizes.
Overcoming challenges and staying resilient
Anthony’s journey has not been without obstacles. The transition to working abroad came with culture shock, homesickness, and fierce career competition. “It was tough adjusting to different languages, work ethics, and leadership styles. But I reminded myself—it’s not what happens to you; it’s what you do with what happens to you,” he says.
Financial struggles were also a challenge, as he had to support his family back home. “Even as my salary increased, so did my responsibilities. Saving money wasn’t easy, but I kept my goals in mind.” Personal struggles, including heartbreak and lifestyle changes, also shaped his perspective. “I had to learn to prioritize, cut back on unnecessary spending, and focus on what truly mattered.”
Through it all, Anthony found strength in faith, friendships, and self-awareness. “At one point, I realized I had to stop making life harder for myself. I started focusing on solutions rather than complaints, and that shift in mindset made all the difference.”
Anthony envisions a future where he gives back to his homeland. “One day, I’ll return to the Philippines and spend time with my family,” he shares. But retirement does not mean stopping. “I want to continue as a trainer or teacher—perhaps in a culinary school or through an online academy.”
He also dreams of opening his own restaurant, not just as a business venture but as a platform to mentor young professionals. “I want to share my experience and help fellow Filipinos succeed, just as others have helped me.”
For aspiring overseas workers, Anthony offers this advice: “Be always on the go! Don’t give up, no matter how hard it gets. Success requires sacrifice, discipline, and continuous learning.” He urges OFWs to maintain good Filipino values, sharpen their skills, and embrace the opportunities available to them. “Keep moving forward, but never forget where you came from. And in everything you do, put God first.”
After 29 years in the industry, Anthony remains proud of his OFW journey. “Kung kaya ko, kaya mo! Kaya natin ‘to!” he declares, embodying the resilience and determination that have made him a leader and an inspiration to many.
