The UAE’s Ministry of Human Resources and Emiratisation (MoHRE) has revoked the licences of two domestic worker recruitment agencies: Shamma Al Mahairi Domestic Workers Services Centre in Dubai and Al Barq Domestic Workers Services Centre L.L.C in Ajman.
The action followed what the ministry described as “legal violations” committed by these agencies.
While the specific nature of the infractions remains undisclosed, the authorities have mandated the owners to settle the status of their workers, meet all outstanding obligations towards employees and employers alike, and to clear any accrued fines up until the date of the licence cancellation.
The MoHRE, emphasizing its zero-tolerance policy towards any breaches of the law, informed that it has intimated the relevant local bodies to initiate the necessary legal proceedings against the agencies.
It reiterated its commitment to protecting the rights of all stakeholders involved through a regulatory framework that encompasses clear guidelines and standardized services, including uniform pricing structures.
A federal law instituted in December of the previous year dictates that both Emirati and expatriate residents can only engage with MoHRE-sanctioned domestic worker recruitment agencies, a list of which is accessible on the ministry’s official website.
This directive is a crucial step in mitigating engagements with unlicensed bodies and averting potential legal repercussions.
The conditions for obtaining and retaining a licence are delineated in a ministerial resolution detailing the requisites for licensing procedures.
Contravention of any stipulated terms or submission of fraudulent information or documentation could potentially attract suspension of the licence.
As an avenue for feedback and reports on recruitment agencies, the MoHRE encourages the public to reach out to its call centre through the hotline 600590000.
Moreover, residents have been urged to practice caution and to refrain from doing business with unlicensed offices to avoid legal ramifications.