Dubai motorists will now face a maximum annual fine of Dh10,000 per vehicle under the revised terms and conditions of the Salik toll gate system. This cap on fines covers the calendar year from January 1 to December 31.
According to a Khaleej Times report, motorists have up to 13 months from the violation issuance date to contest a toll violation posted to their traffic file. Under the new rules, no refunds or transfers of the Salik account balance will be permitted.
As part of its expansion, Salik has installed new toll gates at Dubai Mall from July 1 under a five-year agreement. Parking rates range from Dh20 per hour to Dh1,000 for 24-hour parking. Salik is responsible for the payment collection system, while Dubai Mall handles infrastructure and maintenance.
Customers must report defective tags within 90 days to receive a free replacement. If a vehicle or plate is lost or stolen, users should notify Salik immediately to deactivate the associated tag.
The company also stated that if a Salik account shows no activity for five years, it will become inactive, forfeiting any remaining balance. These updates were announced about a month ago.