Burj Al Arab Jumeirah, the epitome of ultra-luxury hospitality globally, has clinched the prestigious top position in the YouGov Hotel and Airline Advocacy Rankings 2024 for the UAE. This esteemed acknowledgment underscores the hotel’s steadfast dedication to delivering unparalleled guest experiences and service excellence.
The YouGov Hotel and Airline Advocacy Rankings 2024 spotlight brands excelling in customer recommendation, drawing insights from the comprehensive YouGov BrandIndex. These rankings, encompassing various brand health metrics, set a benchmark for excellence in the hospitality industry, lauding brands prioritizing customer satisfaction and loyalty.
Giovanni Beretta, Regional Vice President for Jumeirah Group and General Manager of Burj Al Arab Jumeirah, expressed immense pride, stating, “Ever since our inception over two decades ago, Burj Al Arab Jumeirah has redefined hospitality standards. This accolade reflects our team’s relentless efforts in consistently delivering unique experiences and unparalleled service, ensuring our discerning guests return time and time again.”
Renowned for its iconic architecture, personalized service, opulent interiors, and exceptional dining experiences, Burj Al Arab Jumeirah’s signature restaurant, Al Muntaha, earned a coveted Michelin star in the Dubai Michelin Guide 2023. Additionally, it was named Gault&Millau UAE’s Restaurant of the Year 2024, with its wine director recognized as Sommelier of the Year for the second consecutive year.
Beretta emphasized, “Burj Al Arab Jumeirah distinguishes itself as a luxury hospitality leader due to the unique experiences and service levels we provide, earning us the top spot as the most recommended hotel in the UAE.”
Beyond its culinary accolades, the hotel is renowned for creating extraordinary moments on its world-famous helipad, hosting various events, including DJ concerts and art installations. Notably, the recent groundbreaking stunt with Red Bull saw a plane landing on the hotel’s helipad, further solidifying its reputation for innovation and unforgettable experiences.
Beretta concluded, “These awe-inspiring activations underscore our commitment to innovation and unforgettable guest experiences worldwide. We are excited to continue pushing boundaries and setting new benchmarks for luxury hospitality in the UAE and beyond.”